How to describe customer service on a resume
When seeking a customer service position, it’s crucial to emphasize your relevant expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you’re looking for. Here at Manukau Resume, we specialize in offering resume writing services to help you stand out from the crowd. In this post, we’ll explain how to talk about the customer service aspect of your resume.
- Use action verbs. When you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively engaged in your customer service activities and have seen results.
- Be specific about your job duties and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed a team of customers service representatives and took care of complaints from customers."
- Provide metrics: Include relevant indicators such as satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Your resume should be tailored to your needs. your resume for the job you’re applying for. Highlight the experience and skills which are relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to sending it out to ensure it’s error-free. If you need help you can seek help from a professional with Manukau Resume.
Following these steps follow these suggestions to create your own customer service resume which effectively highlights your relevant experiences and capabilities. Make sure to make your resume specific to the specific job you’re applying for , and make sure you proofread it prior to submitting it. Manukau Resume can also assist with the creation of a strong resume that showcases your skills as well as your experience.
