How to describe customer service on a resume
When applying for a customer service job, it’s essential to emphasize your relevant experiences and abilities on your resume. A well-written and professional resume can make significant difference in obtaining the job you want. Here at Manukau Resume, we specialize in resume writing to make you stand out from your competitors. In this article, we will give you tips on how to convey the customer service aspect of your resume.
- Use action verbsin explaining your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and are able to show results.
- Incorporate specific job duties and responsibilities. Be specific when describing your service experience. Instead of declaring that you "worked in customer service,"" say "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Highlight your skills and experiences which are most relevant for the job.
- Get professional assistance and proofread your resume Check your resume for errors before making it available to ensure it is error-free. If you require help take advice from a professional through Manukau Resume.
Following these steps that you will be able to craft your resume for customer service that effectively showcases your relevant experience and capabilities. Remember to make your resume specific to the specific job you’re applying to and ensure that you have it proofread before you submit it. Manukau Resume can also assist you in creating an effective resume that showcases your skills and experiences.
