How to present Customer Service on a Resume
When trying to get a customer service position, you must be sure to showcase your relevant experiences and abilities in your resume. A well-written and professional resume can make huge difference when you apply for the job you want. We at Manukau Resume, we specialize in offering professional resume writing services to aid you in standing out from the competition. In this article, we’ll go over tips on how to describe the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service and are able to show results.
- Be specific about your job duties and responsibilities: Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" say "managed an entire team of customer service reps and dealt with customer complaints."
- Incorporate relevant metrics such as customer satisfaction rates to prove your impact. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Create a custom resume by tailoring your resume according to the customer service position that you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to uploading it to ensure it’s not erroneous. If you require assistance, consider seeking professional help at Manukau Resume.
Following these steps, you can create a resume for customer service that effectively highlights your relevant experiences and abilities. Remember to make your resume specific to the specific job you’re applying to and to proofread it before submitting it. Manukau Resume can also assist with the creation of a strong resume that showcases your skills as well as your experience.
