How to present Customer Service on a Resume
When applying for a customer service job, it is essential to include your experiences and abilities on your resume. A well-written resume will make a big difference in getting the job you’re looking for. At Manukau Resume, we specialize in offering resume writing services to ensure that you stand out the crowd. In this article, we’ll provide tips on how to describe customer service on a resume.
- Utilize action verbs when explaining your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service work and are able to show results.
- Be specific about your job duties and responsibilities. Be specific in your description of your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the customer service agents and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to submitting it to ensure that the resume is error-free. If you need assistance seek professional assistance by contacting Manukau Resume.
If you follow these advices and guidelines, you can write an effective customer service resume that effectively highlights your experience and expertise. Make sure to tailor your resume to the position you’re applying to and ensure that you have it proofread before you submit it. Manukau Resume can also assist in creating a professional resume that highlights your abilities and work experience.
