How do you describe Customer Service on a resume

Posted by Manukau Resume on 1 Feb 2025

When trying to get a customer service job, it’s essential to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job that you desire. In Manukau Resume, we specialize in writing resumes to assist you in standing out the competition. In this article, we will give you tips on how to present the level of customer service in your resume.

  1. Use action verbs. When talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in customer service work and have seen results.
  2. Make sure to include specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service agents and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
  4. Create a custom resume by tailoring your resume for the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
  5. Proofread and seek professional help: Proofread your resume before submitting it to ensure that the resume is error-free. If you need assistance you can seek help from a professional through Manukau Resume.

If you follow these guidelines follow these suggestions to create an effective customer service resume that effectively highlights your relevant experiences and skills. Make sure to modify your resume to fit the job you’re applying for and be sure to proofread your resume prior to submitting it. Manukau Resume can also assist with the creation of a strong resume that highlights your abilities and experience.

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How to describe customer service on a Resume

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