How do you describe customer service on a resume

Posted by Manukau Resume on 28 Aug 2025

When you are applying for a customer service position, it’s crucial to emphasize your relevant knowledge and experience in your resume. A professionally written resume can make an enormous difference in getting the job you’ve been hoping for. The team at Manukau Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this article, we’ll provide tips on how to describe the level of customer service in your resume.

  1. Utilize action verbs: When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in customer service work and have achieved results.
  2. Include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the customer service reps and handled customer complaints."
  3. Incorporate relevant metrics such as customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to match the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
  5. Get professional assistance and proofread your resume: Proofread your resume before submitting it to ensure that the resume is error-free. If you require assistance seek professional assistance with Manukau Resume.

With these suggestions, you can create a customer service resume that effectively highlights your relevant work experience as well as your skills. Be sure to make your resume specific to the job that you’re applying for and make sure you proofread it prior to submitting it. Manukau Resume can also assist with the creation of a strong resume that showcases your talents and work experience.

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How to describe customer service on a Resume

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