How do you describe customer service on a resume

Posted by Manukau Resume on 1 Feb 2025

When applying for a client service job, it’s essential to include your expertise and experiences in your resume. A well-written and professional resume can make the difference in getting the job you’ve always wanted. In Manukau Resume, we specialize in offering professional resume writing services to aid you in standing out from your competitors. In this article, we will discuss tips on how to describe the customer service aspect of your resume.

  1. Use action verbs. When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and have seen results.
  2. Be specific about your job duties and responsibilities. Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," say "managed a team of customers service agents and handled customer complaints."
  3. Incorporate relevant metrics like customer satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume according to the customer service position you’re applying for. Highlight your skills and experiences which are relevant to the job.
  5. Check your resume for errors and seek help from a professional Check your resume for errors before making it available to ensure it’s error-free. If you require help take advice from a professional through Manukau Resume.

By following these tips by following these guidelines, you can build your own customer service resume which effectively highlights your relevant experiences as well as your skills. Be sure to tailor your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Manukau Resume can also assist with the creation of a strong resume that highlights your strengths as well as your experience.

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How to describe customer service on a Resume

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